State Farm® Insurance Agent Rick Murphy

"State Farm is great. When I actually do get to talk to someone in Rick's office they are nice and competent. I did have some issues trying to reach the office at the end of the week and Rick is addressing it. He is concerned about his business and its reputation which bodes well for actual service."

"Rick clearly explained each line of the coverage I had, didn't realize how little was actually covered. Having someone that will go to bat for you when you're in an accident and makes sure the policy is catered to your needs is invaluable, I don't feel like a number anymore!"

"Rick Murphy, and also State Farm, have really been outstanding and a blessing to have with me for support after my accident. Even though I didn’t have collision coverage, and State Farm had no vested interest in my claim financially and had to close it, Rick was still there for me to offer advice, support, and reassurance. Without that added benefit of having Rick there to coach me and explain the process, I would’ve developed an ulcer from how worked up and stressed out I was allowing myself to get. His advice has saved me from several pitfalls and mistakes I could’ve made, or embarrassing situations I could’ve been in; and for that, I am truly grateful. A word of advice: make sure your uninsured motorists coverage actually covers property damage and not just personal injury! I made that mistake and let that one slip right past me. It would’ve increased my 6 month policy’s cost by $50 so it was definitely something I should’ve had on there, but I wanted the minimum coverage and that’s what I got. The accident wasn’t my fault, but I had no information on the other driver to find out if she had insurance. It’s just luck that her insurance called me and they’re taking over a lot of the costs I was really stressing over. I was able to file a personal injury claim as well as property damage, and they reserved a rental car for me to use during the claims process. State Farm is the company that is going to provide coverage for this rental vehicle so I think I’ll be making some changes to my policy, haha! At least temporarily. I don’t want to get stuck with damages if there’s a collision. Knock on wood!!! Immediately after the accident, I asked Rick to cancel my policy since I no longer had a car, but he recommended that I just suspend my policy for awhile to save me the headache of filling out all the paperwork and go through the quote and approval process again — I’m so glad that he did. I had to ask him to un-suspend my coverage pretty soon after, and with short notice, in order to cover the rental vehicle’s insurance needs. Without Rick’s advice and encouragement, I don’t know what I would’ve done! He’s always been so supportive and helpful and just there for my benefit that I’m truly grateful for him and for State Farm; the best car insurance I’ve ever had, by FAR. Rick has always helped me find the right policy for my finances and I’m so grateful to him for his guidance. This is the insurance agent you want and need to have — I promise you! Thanks to Rick and the State Farm team, you guys are rock stars, and happy holidays to everyone in the office! I hope your homes are filled with warmth, joy, and love this holiday season!"

"I was shopping around for insurance coverage at a lower rate for same coverage I’ve been carrying for several years. After receiving several robot calls numerous times, I received a call/ message from an actual person. Kara Saenz not only has a pleasant friendly voice but was actually interested in helping me! I had a major case of laryngitis so was unable to actually speak with Kara. That didn’t discourage her willingness to assist me ~ we communicated by text messaging! I’m so thankful for her patience and diligence in working with me! She definitely went a step above to provide information and high quality customer service. Thank you Ms. Kara for your kindness in dealing with me and displaying a friendly professional character! I’m happy to say I now am a State Farm policy holder! With gratitude, Beverly Mayes"

"Top notch bloke, informed and passionate about his work. He is a great salesman not because he wants to sell you what you don't need but because he truly believes in the value of what he is selling. Rick advised me throughout my whole process and took the time to educate me, which is no small task. If you are starting out or shopping around start with Rick Murphy and I'm sure you won't be shopping for very long at all, thanks Rick!"