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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joe Jackman

July 21, 2023

5  out of  5 rating by Joe Jackman
"They were very patient with me while I got my ducks in a row and came through with the best bang for your buck and great service. Would recommend."

Paul McCumber

July 14, 2023

5  out of  5 rating by Paul McCumber
"State Farm is great. When I actually do get to talk to someone in Rick's office they are nice and competent. I did have some issues trying to reach the office at the end of the week and Rick is addressing it. He is concerned about his business and its reputation which bodes well for actual service."

Mariangela Perez

June 6, 2023

5  out of  5 rating by Mariangela Perez
"Kara was awesome, very friendly and helpful. Answered all my questions and made the process east and efficient all while being super kind and sweet. Thank you Kara !"

Shelley meier

June 5, 2023

1  out of  5 rating by Shelley meier
"Rude and incompetent at explaining their billing practices."

Ianthe Schaub

May 12, 2023

5  out of  5 rating by Ianthe Schaub
"I recently switched to State Farm and had the pleasure of working with Kara Saenz. She made the transition seamless and was able to provide us with the best rate while also meeting our coverage needs. Thank you, Kara, for your outstanding service!"


May 11, 2023

5  out of  5 rating by Sez
"Rick clearly explained each line of the coverage I had, didn't realize how little was actually covered. Having someone that will go to bat for you when you're in an accident and makes sure the policy is catered to your needs is invaluable, I don't feel like a number anymore!"

Jay Yang

April 15, 2023

5  out of  5 rating by Jay Yang
"Kara was extremely helpful in assisting me in changing my auto insurance to state farm. Made the process quick and easy."

zarif ali

April 14, 2023

5  out of  5 rating by zarif ali
"Kara is very easy to work with and got everything done smoothly. Hope everyone have the same great experience as I did. Cheers"

David Levine

April 11, 2023

1  out of  5 rating by David Levine
"So told one quote and when bill arrived it was doubled in cost I don't recommend this company to anyone"

Scott Kelly

February 24, 2023

5  out of  5 rating by Scott Kelly
"Kara was a great agent to work with. Very friendly and easy to work with! Very pleased to be a State Farm customer after this experience!"

Rhiannon Jarrell

February 12, 2023

5  out of  5 rating by Rhiannon Jarrell
"Highly recommend working with this insurance group. Kara took great care of us and was very helpful!"

David Triplett

February 3, 2023

5  out of  5 rating by David Triplett
"Kara was an excellent help and knew how to answer my questions. They were able to beat my current insurance provider by a significant amount. The process was simple and easy, would highly recommend their services."

BadApple KitKat

December 9, 2022

5  out of  5 rating by BadApple KitKat
"Rick Murphy, and also State Farm, have really been outstanding and a blessing to have with me for support after my accident. Even though I didn’t have collision coverage, and State Farm had no vested interest in my claim financially and had to close it, Rick was still there for me to offer advice, support, and reassurance. Without that added benefit of having Rick there to coach me and explain the process, I would’ve developed an ulcer from how worked up and stressed out I was allowing myself to get. His advice has saved me from several pitfalls and mistakes I could’ve made, or embarrassing situations I could’ve been in; and for that, I am truly grateful. A word of advice: make sure your uninsured motorists coverage actually covers property damage and not just personal injury! I made that mistake and let that one slip right past me. It would’ve increased my 6 month policy’s cost by $50 so it was definitely something I should’ve had on there, but I wanted the minimum coverage and that’s what I got. The accident wasn’t my fault, but I had no information on the other driver to find out if she had insurance. It’s just luck that her insurance called me and they’re taking over a lot of the costs I was really stressing over. I was able to file a personal injury claim as well as property damage, and they reserved a rental car for me to use during the claims process. State Farm is the company that is going to provide coverage for this rental vehicle so I think I’ll be making some changes to my policy, haha! At least temporarily. I don’t want to get stuck with damages if there’s a collision. Knock on wood!!! Immediately after the accident, I asked Rick to cancel my policy since I no longer had a car, but he recommended that I just suspend my policy for awhile to save me the headache of filling out all the paperwork and go through the quote and approval process again — I’m so glad that he did. I had to ask him to un-suspend my coverage pretty soon after, and with short notice, in order to cover the rental vehicle’s insurance needs. Without Rick’s advice and encouragement, I don’t know what I would’ve done! He’s always been so supportive and helpful and just there for my benefit that I’m truly grateful for him and for State Farm; the best car insurance I’ve ever had, by FAR. Rick has always helped me find the right policy for my finances and I’m so grateful to him for his guidance. This is the insurance agent you want and need to have — I promise you! Thanks to Rick and the State Farm team, you guys are rock stars, and happy holidays to everyone in the office! I hope your homes are filled with warmth, joy, and love this holiday season!"

Beverly Mayes

December 8, 2022

5  out of  5 rating by Beverly Mayes
"I was shopping around for insurance coverage at a lower rate for same coverage I’ve been carrying for several years. After receiving several robot calls numerous times, I received a call/ message from an actual person. Kara Saenz not only has a pleasant friendly voice but was actually interested in helping me! I had a major case of laryngitis so was unable to actually speak with Kara. That didn’t discourage her willingness to assist me ~ we communicated by text messaging! I’m so thankful for her patience and diligence in working with me! She definitely went a step above to provide information and high quality customer service. Thank you Ms. Kara for your kindness in dealing with me and displaying a friendly professional character! I’m happy to say I now am a State Farm policy holder! With gratitude, Beverly Mayes"

jenni anderson

November 16, 2022

5  out of  5 rating by jenni anderson
"Kara Saenz, helped me pick a plan and guide me through the whole process. She was so kind and helpful, also quick!! I would recommend State Farm to everyone."

Dennis Stritchko

November 8, 2022

5  out of  5 rating by Dennis Stritchko
"Great customer service and problems with the accounts resolved quickly."

Carly Koch

October 21, 2022

5  out of  5 rating by Carly Koch
"Kara was super helpful and patient as she walked my through my process. Thank you so much!"

Jesse Guerrero

September 30, 2022

5  out of  5 rating by Jesse Guerrero
"Very professional, very helpful. Kara made transferring my policy to my new state a breeze."

Michael LeBlanc

September 6, 2022

5  out of  5 rating by Michael LeBlanc
"Rick's team was very friendly and professional. I would definitely recommend them."


August 1, 2022

5  out of  5 rating by J
"Simple. Rick is a real nice, real friendly, and really effective person. I am glad to be in his care."

Christy Wilson

July 22, 2022

5  out of  5 rating by Christy Wilson
"Mr. Rick Murphy is very friendly to work with and truly makes everyone feel like family. If you are looking for insurance and to be a part of a business who truly cares it is them. I highly recommend him and his agency."

Cate Werynski

March 22, 2021

5  out of  5 rating by Cate Werynski
"Great agent! Walked me through the whole process, as I've never known too much about insurance. Welcoming and kind while showing me exactly what I needed to get set up for my business."

Berkley Holt

March 20, 2021

5  out of  5 rating by Berkley Holt
"Extremely helpful, pulled discounts I didn't even know existed and got me a fantastic rate for my car. 100 percent the best insurance agent"

Maria Rodriguez

July 22, 2020

5  out of  5 rating by Maria Rodriguez
"They really answer the phones!!! Helpful"

Jacob H.

May 19, 2020

5  out of  5 rating by Jacob H.
"Top notch bloke, informed and passionate about his work. He is a great salesman not because he wants to sell you what you don't need but because he truly believes in the value of what he is selling. Rick advised me throughout my whole process and took the time to educate me, which is no small task. If you are starting out or shopping around start with Rick Murphy and I'm sure you won't be shopping for very long at all, thanks Rick!"